Trip.com: Trip.com launches real-time travel guide TripGen

Trip.com has unveiled TripGen, an advanced context-based Natural Language Processing-integrated (NLP) chatbot designed to provide travellers with live assistance through AI technology, enabling users to receive tailored travel routes, itineraries and travel booking advice in real time on the Trip.com platform. Amy Wei, senior product director at Trip.com group and product owner of TripGen, shared [...]