Despite the brouhaha, most artificial intelligence projects in Indian IT services firms are failing to deliver sustained results. Research firm Forrester says only 10-15% of AI projects make it into long-term production use, though companies claim rapid adoption across their operations. "As a broad pattern, only a minority of projects, around 10-15%, make it into [...]
Forrester is a Massachusetts-based research and advisory company that provides services such as product management and sales enablement for businesses.