AI https://newsinthechannel.co.uk/wp-content/uploads/logo.png Earlier this week, 8×8, the platform that provides CX which combines Contact Center, Unified Communication and CPaaS APIs, announced strong customer adoption and usage of the AI-powered 8×8 Platform for CX is helping to drive the next phase of the company's CX transformation. 8×8 reported that AI-based customer experience solutions, led by organisations increasingly adopting 8×8's [...] The post Powering 8×8 CX Transformation is High Adoption and Usage of AI-powered Solutions first appeared on UC Advanced.
8x8 is a California-based unified communication platform that offers solutions such as VoIP, contact center and web conferencing for sectors including retail and education.