Finding time to plan and strategise often feels like getting blood out of a stone for an IT manager. Here's a secret; if you do it right, it will give you more time. How? Strategy is a self-fulfilling prophecy. When your head's down in the day-to-day technicalities of running an IT department you can't see the big picture. Every email, support call, server restart and purchase order feels like the most important thing of the day, all of it buzzing around your head in a cloud. You need perspective to see what really matters.