Managing customer communication across multiple locations can quickly become chaotic. Different hours, inconsistent staffing, and missed calls create friction both for your customers and your team. When callers reach voicemail or hear conflicting messages, it damages trust. And when staff are juggling phones on top...The post The Business Benefits of a Virtual Receptionist for Multi-Location Companies appeared first on OracleCMS | 24x7 Australian Inbound & Outbound Contact Centre.