OracleCMS Blog Smarter Automation Starts with Intelligence - Not Just Repetition

Business processes don't break because people are lazy - they break because workflows are too complex, too manual, and too slow to adapt. While traditional automation tools like RPA handle repetitive tasks well, they fall short when workflows involve unstructured data, decision-making, or multiple departments....The post Smarter Automation Starts with Intelligence - Not Just Repetition appeared first on OracleCMS | 24x7 Australian Inbound & Outbound Contact Centre.