Open Methods: OpenMethods Connects With $5M For Contact Center Integration Software

Los Angeles-based OpenMethods, a developer of software for the contact center and telephony market, has raised $5M in a funding round, according to the company. The funding came from Kayne NewRoad Ventures Fund II, which is jointly run by Kayne Anderson Capital Advisors and NewRoad Capital Partners. OpenMethods is led by Gerrit Lydecker. The company's software connects the Oracle Service Cloud software, Oracle's CRM suite, with telephony software from Genesys, Cisco, Avaya, and Interactive Intelligence.