Phoenix, Sept. 1, 2016 -- Most small to mid-sized retailers do not have a dedicated IT resource or department to manage critical, day-to-day technology needs. These responsibilities often fall on an operations manager, store manager or owner who likely doesnât have the time or technical expertise to address critical issues when they arise. One Step Retail Solutions helps fulfill that role through their new comprehensive managed IT services solution, delivering a suite of tools and resources to help keep a retailerâs technology running smoothly, now and in the future.