NEW YORK--(BUSINESS WIRE)--Observe.AI (www.observe.ai), an Intelligent Workforce Platform that transforms contact centers through AI, today announced it has been named to CB Insights' annual AI 100 Ranking, which showcases the 100 most promising private artificial intelligence companies in the world. Observe.AI transforms how contact centers operate as AI-empowered systems of intelligence, with full conversation visibility, business-improving insights, and machine-driven workflows. By distillin