“Big Data” and “Predictive Analytics” are dominant buzz words in the workers’ compensation insurance industry. Yet, they have been marketed as a competitive differentiator by carriers and third-party administrators (TPAs) for as long as I can remember, or at least for the last 20 years.So, what has changed?Loss results? Not really, experts tell us loss results have not improved much over the last 20 years.Operational efficiencies? You would expect improved operational efficiencies, but expense
NLA ia a Florida-based management consulting firm that provides services such as workers compensation claims administration and data analytics for businesses.