NanoRep Blog Inside the Mind of a Modern Bot

Chatbots are becoming the cornerstone for many customer engagement strategies. The reason being is that chatbots are efficient, becoming more effective by the day, and help take some of the strain off the customer service team. It's the effective part I'd like to dig into. Chatbots have been around for some time, but their ability [...]The post Inside the Mind of a Modern Bot appeared first on Nanorep - Digital Customer Self-Service Solution.