When you hit the "print" button on your computer, there's an expectation that everything will go perfectly from there. When it doesn't, though, whom do you turn to? Your IT staff? Don't As skilled as the "computer guys and gals" are at researching, programming, developing and troubleshooting today's software, the hardware side of print technology is a departure from the expected skill set. That's a message many of us need to hear: As much as 40 to 60 percent of Help Desk calls concern printer issues, and printers usually fall outside the expertise of IT. You may get advice to cancel and resend your print job, check your printer settings or reboot your computer, but for anything more technical, you need a printer specialist. You have one When hardcopies come out wrong - or not at all; when supplies run low unexpectedly; when you discover you're spending more per page than your budget warrants ... a Managed Print Services (MPS) specialist can be your go-to resource. Outsourcing the sometimes troublesome and time-consuming details of print fleet maintenance to a skilled third party will ensure that you and your IT staff can get back to your core competencies. A Managed Print Services provider reporting to your organization can monitor printer performance to catch small problems before they become downtime issues; supply just-in-time paper and toner so you never run low (or waste money on too many consumables); and even train your staff on print best-practices that could save you money in the long run. Learn more Ask us for a free print assessment of your workplace, and take the next step toward better productivity.
