In field services management, perhaps the most important KPI is closing a service call in one visit; one visit costs less and satisfies the customer more. The technician (e.g., a plumber, HVAC professional, airline engine technician) knows the problem, how to fix it and has the part on the truck. Or at least, knows where to lay hands on it.That is the idea behind the MarginPoint Mobile Inventory Solution, and MarginPoint has joined the Microsoft Independent Software Vendor (ISV) program. MarginPoint also resells Dynamics 365 for Field Service and Dynamics 365 for Finance and Operation...read more