Netigate - a European leader in experience management solutions - announced the acquisition of Lumoa, the first customer experience platform to offer GenAI technology. This strategic deal combines two leading European innovators focused on bringing the voices of customers and employees to the core of business decision-making. Through a combined portfolio of over 1,500 customers, [...] The post Experience Management Solutions Company Netigate Buying Lumoa appeared first on Pulse 2.0.
Lumoa is a Finland-based generative AI platform that provides solutions including call and voice analytics and customer experience management for businesses.