Loopon posted a video "The Guest Journey with Loopon" on VIMEO

Loopon helps your hotel optimise guest communication throughout the entire guest journey. We simplify how guests can customise their stay, increasing your revenue.Our in-stay solution ensures the guest always have the info they need at their fingertips, and they can always quickly ask you for help and give feedback.After the stay we cross-check that everything was good, and if not provide a smooth issue management system for you to ensure you learn and fix what was not great. Naturally we also find all feedback online, no matter if it was written on Facebook, TripAdvisor or anywhere else.Cast: LooponTags: guest journey, reputation management, guest feedback, upselling and feedback management