Localz Blog 7 reasons to implement a tenant self-service portal

The buzzword to know about serving tenants these days is “self-service.” All about empowering people to help themselves, self-service involves providing tools that allow tenants to do just that — rather than requiring them to contact your support team. This can look like everything from knowledge bases and forums to chatbots and web tenant portals, but the bottom line is that self-service lets people solve problems on their own, and on their own time.