In the rarefied world of uber-luxury resorts, $1,000+ nightly rates are de rigueur (in season). Rooms, facilities, amenities, F&B, and guest services must be delivered flawlessly and all in perfect harmony. The GM tends to be more symphony conductor than hotelier in the traditional sense, as every member of the resort's team hones their performance daily, knowing all too well the importance of delivering consistent, quality service. Maui, recognized as the jewel in the Hawaiian archipelago, serves as ground zero for several examples of the world's finest resort chains, notably Four Seasons, Ritz-Carlton and Waldorf Astoria. A recent entry (opened mid-2014) by Montage provides a further refinement to the definition of the ultimate resort. Located at Kapalua Bay and next door to the Ritz-Carlton, the property comprises just 50 residences tucked into a larger residential complex. All accommodations face the ocean with spectacular views of the property's grounds and, in ...Read More
