It's a regular occurrence: a company with a carefully crafted customer-facing policy slips up with one bad email that miscommunicates, offends and even puts the company in legal jeopardy. The damage is done, and the company is put in the unenviable position of having to apologize and try to mitigate the fallout. But companies themselves aren't the ones who go off message: employees do.
Litlingo is a Texas-based AI communication analytics platform that provides solutions such as litigation, compliance, and reputational risk management for enterprises.