I once worked for a business that liked to get together at off-sites, sometimes over a day or two to agree the values of the organisation. Hours spent debating, arguing, flipcharting and then coming out with what I often thought sounded like gimmicky slogans and buzzwords: 'Delight our customers', 'Be a good citizen', 'Respect everyone', 'Work with integrity', 'Dare to be different', Continue Reading
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