Lifecycle Software Blog Lifecycle Software Featured in IDC Report on the Future of Billing

We're proud to share that Lifecycle Software has been featured in IDC's latest report on telecom billing transformation across Europe, the Middle East, and Africa (EMEA). As telecom operators face unprecedented pressure to modernise, billing is emerging not just as a back-end necessity, but as a key driver of customer experience and growth.What the Report CoversAccording to IDC, 69% of MNOs in EMEA are increasing investments in billing between 2024 and 2026. Billing systems are evolving from static invoicing tools to agile, AI-enabled platforms that support converged services, dynamic pricing, and advanced customer insights.Key themes include:The strategic role of converged billing systemsImpact of legacy tech debt on customer experienceHow AI is shaping next-generation billing modelsBilling as a growth enabler in new service verticals like IoT, APIs, and managed B2B servicesLifecycle Software's Role in the TransformationOur inclusion in this report reflects the tangible value we deliver through agile, cloud-native, and AI-powered billing solutions. From improving monetisation speed to reducing errors and supporting innovation, Lifecycle is proud to support telcos and MVNOs in adapting for the future."Being part of this IDC analysis validates the long-term strategic focus we've placed on billing innovation," said Ross Devereux, R&D Director at Lifecycle Software. "We're enabling telecom providers to move faster, serve smarter, and unlock new revenue through better technology."Download the Full ReportReady to dive deeper? Access the IDC report and explore the future of telecom billing innovation.👉 Download here