Libraries & Directories: RMIS Automates Carrier Compliance For Brokers Big And Small

A little-known technology company in California automates carrier compliance and sources certificates of insurance for many of the largest freight brokerages in North America. RMIS, or Registry Monitoring Information Services, has the largest database of carrier certificates of insurance and leverages its data to help brokerages accelerate the carrier onboarding process.FreightWaves spoke to RMIS president Hayden Landon and executive vice president Peter Lunenfeld about the history of the company, how they've seen the brokerage industry change, and the service they provide their customers.RMIS launched in 1996 as a third-party vendor for freight brokers that could help them track carrier insurance certificates. At that time, the benefit of outsourcing certain labor-intensive processes was less well understood by the freight brokerage industry, and many were reluctant to share their carrier data - brokers viewed the capacity in their networks as their most important resource and competitive differentiator. "It was a tough sell for a long time," Landon said. So, while RMIS continued its business as a service provider to freight brokers, it pivoted to other industries and found traction with property management. Property managers needed to onboard new vendors to work on their properties quickly, and there was a lot of paperwork to manage - W-9s, pre-qualification, verification questions, etc. In 2005, RMIS built an automated platform to track those documents and transmit them automatically."In 2009, we took that technology and said 'let's go back into our core business of freight brokers and design it around their needs,'" Landon ...Full story available on Benzinga.com