Data-driven VoC programs are proven to increase lifecycle value and reduce churn. Learn how to build an effective voice of customer program that creates tangible value, while avoiding common data analytics pitfalls.The post How to Build A Data-Driven Voice of Customer Program to Increase Revenue and Reduce Churn appeared first on Lexalytics.
Lexalytics is a Massachusetts-based AI-driven business intelligence platform that provides NLP-powered data analytics solutions for sectors such as medical and legal.