Leonardo Blog Why Enhancing Industry Segmentation is Critical for Better Regulatory Outcomes

Regardless of the industry, sector or market, every regulatory sector contains a wide range of participants, each with different motivations and drivers that influence their intent, behaviour, preferences, reactions, and willingness to comply with rules and policies.For regulators of these industries and markets, maintaining a balance between the interests of the industry, and the interests of the consumer has always been a perpetual challenge. Arguably, the bigger challenge for regulators has been an inability to adapt their strategy and approach to address differences in human behaviour and intent within the applicable industry. These agencies have struggled to understand who their stakeholders are and how they are motivated today in this market.