Legacy Inmate Communications Blog Video Messaging Service

BE THERE EVEN IF YOU CAN'T BE THERE Connect face to face, even when you're miles apart. With video messaging from Legacy, you can share any bit of your day with your incarcerated loved one - even when they aren't available. Our video messaging service is easy to use, affordable, and lets you record and share a 60-second video clip through Legacy's Friends and Family website. With video messaging you are free to share personal moments, or to include the entire family in a group message. All messages require a prepaid account to send. You can easily create, manage, and fund a prepaid account 24/7/365 through Legacy's Friends and Family website or by calling our live operators. VIDEO MESSAGING HAS NEVER BEEN EASIER To begin sending a message, simply log in to your account at www.legacyinmate.com/prepaid and navigate your way to our "Services" page. Once there, click on "Affordable Messaging Solutions," select the inmate you'd like to send your video message to, and start communicating immediately. THE BENEFITS It's easy and extremely affordableVideo messages can be sent 24/7/365It's safe and secureIt provides a face-to-face experience not found with traditional inmate callingCommunicate more frequently and convenientlyMaintains an open line of communicationPositive communication greatly improves inmate morale24/7/365 online account management24-hour live customer support HOW VIDEO MESSAGING WORKSVideo Messaging is 100% web-based and simple to use: 1. Create an account. Visit www.LegacyInmate.com/Prepaid and click "Sign Up." Fill in your information, select a facility, and fund your account. 2. After you are approved by the facility, log in and record your message. You will be able to review and re-record the message as needed. 3. When happy with your message, simply hit send. WHAT EQUIPMENT IS NEEDED? In order to record and send a video message, you will need the following items prior to the scheduled visit. Please confirm that you have these items and that they are in working order to ensure the best video messaging experience. Desktop computer, laptop, or mobile deviceA web browser (Internet Explorer, Mozilla Firefox, Google Chrome, Safari, or Opera)High-speed DSL or cable internet connection Webcam (HD webcam will provide the best picture quality)External or built-in microphone and speaker LEGACY'S HOW-TO YOUTUBE CHANNELHead over to our YouTube channel for more information on this and other affordable communication services offered by Legacy. You will find helpful how-to videos designed to guide you through using these services, setting up a prepaid account, and more. Visit Legacy's YouTube Channel: https://www.youtube.com/c/legacyinmate LEGACY IS HERE TO HELP As always, Legacy's live 24/7 customer support staff is here to help. We would be more than happy to provide you with any additional information or help with these services. You can also visit our website for more information. Call:888.PAY.4.FAM(888.729.4326) Or Visit:www.legacyinmate.com/prepaid