Kelcom Call Center Blog Small innovations can keep answering service costs down

Some of our customers like to be sure that their on call staff receive emergency messages and they instruct us to check every five minutes to see if they've called in to confirm the message. Its a great way to be sure that the plumber knows about Mrs. Smith's broken pipe and is on the [...]The post Small innovations can keep answering service costs down appeared first on Kelcom Call Center.