IST Blog Customer Journey Orchestration, Delivers More Than Next Best Offer

Many enterprises may find providing a consistent and personalized customer experience extremely challenging. This is due to the tremendous amount of customer interactions they have to track and analyze from digital and non-digital touchpoints and experiences. Today’s enterprises are more aware that their customers are on a unique journey. This is why they want to […] The post Customer Journey Orchestration, Delivers More Than Next Best Offer appeared first on IST Networks.