IBM: IBM : AWS and IBM Continue Deep Collaboration to Deliver New Agentic AI Capabilities

AWS and IBM Continue Deep Collaboration to Deliver New Agentic AI Capabilities By John Epperly, IBM Global Managing Director, AWS Partnership and Hemant Mohan, AWS Strategic Partnerships May 06, 2025 AI is quickly moving beyond a tool to simply enhance productivity, ushering in a new era defined by autonomous, reasoning agents. AWS and IBM are making it easier for customers to adopt these... AI is quickly moving beyond a tool to simply enhance productivity, ushering in a new era defined by agents that can reason, act and learn autonomously. AWS and IBM are working to make it easier for customers to adopt these agents no matter what their experience level. During IBM Think, IBM is introducing new tools and frameworks to build and manage networks of AI agents, along with new pre-built domain agents with ready-to-use skills - integrated with key technologies available on AWS Marketplace . We're also expanding access to Granite models, as well as the availability of automation software via AWS. A Powerful Foundation for Trustworthy Agentic AI IBM's focus on enterprise-grade, trustworthy AI and the integration with the AWS technology stack form the ideal foundation to enable generative AI to scale. We're excited to announce a new planned integration between Amazon Q index and IBM watsonx Orchestrate , IBM's agentic AI and automation solution that helps create, deploy and manage AI agents and assistants. The Amazon Q index enables customers to create a central repository of data based on multiple third-party applications. The index helps to fuel AI decision-making and serves as a powerful foundation for retrieving relevant content across various enterprise data sources. Watsonx Orchestrate also offers IBM pre-built agents that are specialized in critical business domains such as HR, Procurement and Sales. By powering these agents with Amazon Q index, customers can enhance their generative AI with data from critical applications without having to manually access individual information sources. Through integration with Amazon Q index, customers will have the ability to enable any IBM watsonx agent to use domain-specific data from applications such as Adobe, Salesforce, Slack and Zendesk for more personalized experiences. A preview of this new integration is on display at IBM Think with expected availability in second half of this year. "With Amazon Q Index, we're connecting ISVs' Generative AI solutions to enterprise applications, enabling a secure, personalized experience for every enterprise user," said Dilip Kumar, AWS Vice President, Q for Business . "This new integration with IBM watsonx Orchestrate will make it even more powerful and enable customers to begin getting value from AI across their organization quickly and securely." Providing flexible delivery options, IBM watsonx Agents and watsonx Orchestrate are now available as SaaS and on AWS Marketplace in the U.S., Europe and Singapore, and coming in June to India. "As labor markets tighten and skills gaps widen, agentic AI will help advance the intelligent workforce and have a profound impact on ecosystems and economies," said Malcolm Adams, CEO of Avid Solutions, a research and development company specializing in technology for sustainable food production . "We've used watsonx Orchestrate on AWS to automate repetitive tasks for customer service, project management and accounting, but we're most excited about the enormous impact agentic AI and networks of agents working together will have on large scale challenges such as global supply chains. Watsonx provides the foundation for trustworthy AI while AWS provides the power to scale globally to transform entire industries." To provide a foundation of trust for agentic AI on AWS, IBM is adding new capabilities to IBM watsonx.governance to enable agentic lifecycle governance, cataloging and evaluation. New capabilities such as comprehensive model evaluation and monitoring for bias detection and drift management will soon be part of the offering on AWS Marketplace to help enable responsible, transparent and explainable AI models throughout their entire lifecycle. IBM also established AI Integration Services to help clients transform end-to-end processes with agentic AI. IBM consultants bring expertise in business domains across industries and AWS technology plus new AI-powered capabilities in IBM Consulting Advantage to reinvent clients' processes with agentic AI on AWS. IBM Consulting Advantage for Agentic Applications includes a library of pre-built templates customized to transform complex enterprise workflows like customer service and finance on AWS. It also includes tools to accelerate building and deploying agentic AI leveraging AWS native technologies like Amazon Q and Amazon Bedrock. Granite 3.2 Models Available IBM's Granite 3.2 large language models are currently available on Amazon Bedrock Marketplace and Amazon SageMaker JumpStart, allowing customers to deploy their dedicated model with just a few clicks. Additionally, these models are planned to be available through Amazon Bedrock Custom Model Import (CMI) in the third quarter of 2025. CMI provides a serverless deployment option that allows customers to bring their own models to Amazon Bedrock without managing the underlying infrastructure. IBM Advances Software Momentum on the AWS Marketplace Customers and IBM Business Partners alike are benefitting from IBM Automation Software available on the AWS Marketplace. With the addition of Apptio and Kubecost software, we're providing customers more choice than ever. Software from HashiCorp, an IBM Company, will be available via IBM on AWS Marketplace later this year. Also in June, IBM webMethods Hybrid Integration, a next-generation integration solution that will replace rigid workflows with intelligent, API and agent-driven automation, will be available on AWS Marketplace. Meanwhile, IBM Concert , which provides generative AI-driven insights by identifying vulnerabilities and suggesting fixes to help enhance resilience and mitigate risk across the entire application ecosystem, is already available via AWS. IBM currently offers more than 70 IBM Software solutions in 89 countries on AWS. Beginning in July, IBM will automatically enable resellers within IBM Partner Plus in 22 countries to sell eligible IBM Software on the AWS Marketplace as part of their IBM Business Partner Agreement. As new assistants and agents proliferate across the enterprise, these are just a few of the latest examples of how AWS and IBM are helping organizations easily orchestrate and manage agents, enhance automation and implement robust AI governance and responsibility. To learn more, please visit https://www.ibm.com/aws or join us at IBM Think and check out the AWS booth #413 and these sessions hosted by AWS experts. Session #1011 : Power of Partnership: How AWS and IBM Collaborate to Solve Enterprise Challenges Session #1489 : Empowering partners to reach more clients with the value of hybrid cloud and AI with IBM and AWS Marketplace Statements regarding IBM's future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only. Subscribe to email Article Categories Artificial intelligence Think 2025 Back to Stories Attachments Original document Permalink Disclaimer IBM - International Business Machines Corporation published this content on May 06, 2025 , and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT) , unedited and unaltered, on May 06, 2025 at 07:54 UTC . AI is quickly moving beyond a tool to simply enhance productivity, ushering in a new era defined by autonomous, reasoning agents. AWS and IBM are making it easier for customers to adopt these... AI is quickly moving beyond a tool to simply enhance productivity, ushering in a new era defined by agents that can reason, act and learn autonomously. AWS and IBM are working to make it easier for customers to adopt these agents no matter what their experience level. During IBM Think, IBM is introducing new tools and frameworks to build and manage networks of AI agents, along with new pre-built domain agents with ready-to-use skills - integrated with key technologies available on AWS Marketplace . We're also expanding access to Granite models, as well as the availability of automation software via AWS. A Powerful Foundation for Trustworthy Agentic AI IBM's focus on enterprise-grade, trustworthy AI and the integration with the AWS technology stack form the ideal foundation to enable generative AI to scale. We're excited to announce a new planned integration between Amazon Q index and IBM watsonx Orchestrate , IBM's agentic AI and automation solution that helps create, deploy and manage AI agents and assistants. The Amazon Q index enables customers to create a central repository of data based on multiple third-party applications. The index helps to fuel AI decision-making and serves as a powerful foundation for retrieving relevant content across various enterprise data sources. Watsonx Orchestrate also offers IBM pre-built agents that are specialized in critical business domains such as HR, Procurement and Sales. By powering these agents with Amazon Q index, customers can enhance their generative AI with data from critical applications without having to manually access individual information sources. Through integration with Amazon Q index, customers will have the ability to enable any IBM watsonx agent to use domain-specific data from applications such as Adobe, Salesforce, Slack and Zendesk for more personalized experiences. A preview of this new integration is on display at IBM Think with expected availability in second half of this year. "With Amazon Q Index, we're connecting ISVs' Generative AI solutions to enterprise applications, enabling a secure, personalized experience for every enterprise user," said Dilip Kumar, AWS Vice President, Q for Business . "This new integrat