Press Release: interface.ai : WEOKIE Partners with interface.ai to Transform Member & Agent Experience
WEOKIE Federal Credit Union, facing challenges with outdated IVR systems, high call volumes, and staff attrition-especially during the COVID-19 pandemic-partnered with interface.ai to upgrade their phone system using Voice AI technology.
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Interface is an California-based AI-enabled conversational platform that provides workforce and customer engagement solutions for bank and retail sectors.
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