Intelemark Blog Maximizing Customer Satisfaction Through U.S.-Based Technical Support

Did you know that 75% of customers prefer support from a U.S.-based team of agents for complex technical issues, according to the shyftoff model? Leveraging U.S.-based agents for complex technical support can significantly enhance customer satisfaction. These agents understand the nuances of American culture and technology, making communication smoother. They offer quick resolutions and build […]