Innovative Systems Blog Technicians or Robots? How to Invest Your IT Spend in 2018 (Part 2: Machine Learning - The Pros and Cons for Business Agility)

These days, it seems like everywhere you look there's always a newer, better tech option coming out. From cobots that work alongside humans to intelligent machines that learn as they go and productivity enhancement software powered by the human voice, every product claims to be the solution your business needs to maintain your competitive stance in the future. And if you're not a techie, but are, instead, a hiring manager trying to figure out how to allocate your tech funds the best way, all this conflicting data can get confusing. That's why ISG has put together this short series to help you make the right decision about how you should plan to allocate your company's IT spend in 2018. Here in Part 2, we'll be discussing machine learning and how it can help your business. If you've wondered whether you should focus your investments on increasing workplace automation through robots or AI, or if it's a better idea to hire skilled IT technicians, you'll get the answers you need here. Let's figure this out together. Note: In this series, we interchangeably use the terms "machine," "computer," "AI" and "robot." For our purposes right now, please note that they all refer to the same thing: the advanced technology your business can use. What Is Machine Learning? In Part 1 of this series, we talked about artificial intelligence and how, basically, it doesn't exist. Not now and possibly not ever. However, the machines are making great strides in their capabilities, and their [...]