Infoflo Blog How to Convert a Negative Review into a Happy Customer with a CRM Tool

No entrepreneur wants his or her customers to be unhappy. Not to mention that it is bad for business. The following are 6 proven ways to reply to upset customers and their negative reviews and potentially win them back. Having a Customer Relationship Management Tool (CRM) can significantly make the process of Online Reputation Management [...]The post How to Convert a Negative Review into a Happy Customer with a CRM Tool appeared first on Carmel Vision Blog.