Although 4 years have passed since this incident, I think it is still worth mentioning. Carbonite who is a popular home & small business online backup vendor lost the backups of over 7,500 customers. This resulted from hardware failure across different parts of their online backup data storage cloud. I.T. professionals will recognize why this happened. Carbonite was using "Promise Technologies" as the manufacturer of their storage (RAID) hardware. Promise is the cheapest of the cheap. So much so that they have not been considered a real storage controller vendor in the business world for many years (this is my opinion which I share with other contemporaries). Although their products do exist and are and have been used over the years by very, very cheap motherboards with integrated RAID, etc., Promise is absent from nearly all circles where enterprise storage is discussed.Yet here was Carbonite, with very possibly tens or hundreds of thousands of customers' backups being trusted to a company who many in the I.T. industry would just regard as junk (when compared to real storage controllers made by LSI & the likes). Bottom line is that if something seems too good to be true, it probably is. Be wary of online backup vendors with rock bottom prices. In addition to this likely translating to a lower level of customer service, it may also mean that they make compromises like this. Impala Networks uses multiple online backup & disaster recovery solutions from multiple reputable vendors. Our solutions are price competitive with many in the industry. But more importantly, they are using companies who are known to do things right & not put their reputation (and customers' data) on the line by compromising the quality of their products. http://www.boston.com/business/technology/articles/2009/03/21/data_backup_firm_sues_2_hardware_suppliers/?page=full Please call us today to discuss strategic methods to backup your data & provide disaster recovery to keep your business functional in the wake of data or computer loss.
