Problem: A customer who recently purchased an ATCOM 4 Port Analog card reported that when a caller calls in the IVR is played successfully. During the IVR the caller disconnects the call but the channel remains occupied and is not freed. Solution: Edited the following file: /etc/asterisk/chand_dahdi.conf Added / un-commented the following lines: busydetect=yes busycount=3 Reloaded asterisks and the issue was resolved. By the default the lines are commented as shown below: ;busydetect=yes ;busycount=3 Removing the semi-colon un-comments them and they become part of configuration.The post Hangup Detection Issue on Atcom Card appeared first on ITCS (IT Consulting and Services).
