Harveys Furniture: Harveys left us sitting on the floor waiting for a sofa delivery

They were ordered five months ago and the firm kept promising a date but they never cameWe ordered two sofas from Harveys nearly five months ago and were told delivery would be in eight weeks. In due course, I got a message asking me to call to arrange for our delivery. Straight afterwards, I received two more messages saying the original notification was sent in error and to ignore it. A week later, we received another request to call to arrange delivery. I was given a date and asked not to dispose of our existing sofas until the day before, when we would be sent a confirmation message. We complied, hired a van and took our old sofas to a local refugee family. Continue reading...