Halp Blog BubbleIQ - How to handoff between Sales and Support to drive more revenue

The concept of pre-sales and post-sales teams is dying. It used to be that one group of people focused on obtaining new business and then handed that business to another group of people to maintain it. This method is no longer a successful way to grow a business. Using a collaborative customer journey to emphasize customer outcomes has become the leading way to engage with potential customers, through to a signed deal and all the way to successful renewals. While Sales teams need to focus on building the pipeline and driving new business, if there is no focus on setting [...]The post BubbleIQ - How to handoff between Sales and Support to drive more revenue appeared first on Bubble Talks by BubbleIQ.