With the recent changes to the ISO 9001 standard Genesys Training have just launched a new half-day course that focuses on the new requirements for top-level management within an organisation. Clause 5.1 Leadership and Commitment addresses how senior management must be able to demonstrate how they engage, lead, commit, communicate, plan for risk, commit to [...]The post ISO 9001:2015 Transition - A New Course aimed at Top-Level Management appeared first on Genesys Training.