Dear readers, today I will be writing on a very not-so-understood matter, which is the difference between an IT Software Development Team and an IT Helpdesk Team. From day to day each of the above teams/departments experiences a one of a kind problem which seems to exists in many companies. Employees tend to request for assistance within the wrong department. Continue ReadingThe post The difference between a Software Development Team and an IT Helpdesk Team appeared first on FTIAS.
