While post-call surveys offer tremendous value, it's important to implement them thoughtfully to ensure they are effective. A poorly designed survey can lead to survey fatigue, lower completion rates, and inaccurate results. Here are some best practices to help you ...Read MoreThe post Best Practices for Designing and Implementing Effective Post-Call Surveys appeared first on FluentStream.
FluentStream is a Colorado-based communications firm that offers VoIP and IP telephony solutions for sectors including education, healthcare, insurance, and legal.