FixStream Network Blog How Automation is Transforming IT Service Management

IT Services - Focused on Business Needs As technology has become more embedded into business processes, organizations have commonly embraced IT service management (ITSM) to improve customer service and help IT services align with business goals. ITSM is a set of policies, processes and procedures to manage the support of customer-oriented IT services throughout their [...]The post How Automation is Transforming IT Service Management appeared first on FixStream.