If you're an IT manager in a small or medium-sized business, it's likely that you spend a lot of hours on unproductive activities. If you really think about it, you could be spending a massive amount of time on tasks that don't really seem to move you forward.When you get a new incident, are you still walking to the affected computer, or maybe even driving? Say you're looking after 300 computers, that travel could cost you around 100 hours a year.Are you addressing the incident without a centralised ticketing system, so you don't know which issues keep coming up and how long it's taking you to resolve them? If you're not recognising which issues are most demanding of systemic repair, that could cost you another 200 hours a year.Are you building and deploying software update packages one by one? That's an annoying one - could easily be taking 50 hours a year.Are you planning for future software and hardware needs with incomplete information about usage, hardware attributes and software licensing? If you're scrabbling around for that information rather than seeing it all autorefreshing in one place, that could be costing you 25 hours a year.AreContinue Reading...The post One simple solution to many expensive IT headaches appeared first on Faronics.