ExterNetworks Blog Critical Questions to Ask Your Potential IT Helpdesk Partner

When your company's needs have outgrown your in-house IT support team's resources, outsourcing to a reliable helpdesk partner could be a strong solution. Outsourcing can bring tangible and intangible benefits such as reductions in cost (e.g. saving on IT infrastructure), redirecting your IT team's skills to more profitable areas of the business, and increased customer satisfaction ratings.