Excelacom Blog Best Practices for Developing an AI Strategy

Today, Artificial Intelligence (AI) is more focused on performing a single task very smartly rather than providing a comprehensive solution covering many areas that require intelligence. Research firm Gartner predicts that by 2020, AI will be pervasive in almost every new software product and service and that it will be a top five investment priority for more than 30 percent of CIOs. Today's AI in the communications service provider (CSP) space is primarily focused on machine learning-a branch of artificial intelligence that focuses on the development of intelligent computer programs with the capacity to predict. These programs can learn autonomously by training themselves using historical data and can improve when exposed to new data.