eXalt Solutions, a leading provider of cloud-based Knowledge-Based Sales Systems for B2B enterprises, announced today that it has released a new chatbot interface for its Knowledge Work-as-a-Service (KwaaS) Platform. This new feature provides users with the choice of using an intuitive conversational interface in conjunction with a web form-based experience or independently. And unlike traditional chatbots, eXalt’s new chatbots leverage the KWaaS Platform’s rules engine to conduct more stateful dynamic conversations. This release represents another step forward in eXalt’s mission to empower companies to deliver more personalized and intelligent customer engagement.