Eptica Blog 6 attributes to look for in your CCaaS provider

Date: Friday, November 3, 2023Author: Pauline Ashenden - Demand Generation Manager 6 attributes to look for in your CCaaS provider Published on: November 03, 2023 Author: Pauline Ashenden - Demand Generation Manager Not all CCaaS solutions, or vendors, are the same. We examine what to look for when picking a partner to ensure long-term success. Read the full article on our parent company Enghouse Interactive’s site.Tags: CCaaS vendor, Contact Centre as a ServiceCategories: Best Practice Share this page on: Tweet You might also be interested in these posts: Improve the agent experience with the right technology Use Dynamic Customer Engagement to deliver proactive customer service Getting the most from email customer service Categorie(s): Best PracticeNot all CCaaS solutions, or vendors, are the same. We examine what to look for when picking a partner to ensure long-term success. Read the full article on our parent company Enghouse Interactive’s site.