SupportLogic, a San Jose, CA-based provider of a Support Experience (SX) management platform, acquired Emtropy Labs, a San Jose, CA-based provider of technology that automates quality assurance (QA) for enterprise support centers. The amount of the deal was not disclosed. With the acquisition, SupportLogic will increase the depth of automatic QA by providing 100% case [...]The post SupportLogic Acquires Emtropy Labs appeared first on FinSMEs.
Emtropy Labs is a California-based AI-powered analytics platform that provides solutions such as QA automation, coaching, and compliance monitoring for organizations.