The arrival of smartphones The widespread use of smartphones is the result of a trend reversal that lasted twenty years: At the beginning of the nineties, individuals experimented with using technology in the workplace and brought them into their personal and family lives. Now, individuals use technology in personal and familial settings, and bring them to the workplace for professional use, which makes certain technological tools obsolete. The changes involved in the success of a business can be attributed to the BYOD (Bring Your Own Device) trend. A convergence of IT and telecommunications... The convergence of telecommunications and information technology in general, and the telephone and mailing tools in the [...]
