Is your customer contact operation a cost center, rather than an important contributor to business and revenue growth? If so, it's time to consider a change. Companies that invest in building top-tier call centers - with advanced technology and well-trained people - understand that providing an excellent customer experience (CX) helps the bottom line. The [...]The post Create a great customer experience to drive growth appeared first on DXC Blogs.
DXC Technology is a Virginia-based IT consulting company that provides services including business continuity and analytics for industries such as healthcare and automotive.