DKMA Blog Managing stakeholders - lessons from a two year old

I've got a two year old son. Like kids of his age he is starting to want to do things his own way - mainly things I don't want him to it seems. And so I regularly find myself having to tell him "no", "stop" or some other variation of the same theme. While this [...]Author informationJames IngramDirector at DKMAJames has extensive expertise in airport market research and specialises in helping airports improve their passenger experience. After several years managing the ASQ Survey, James is now in charge of marketing & communication for DKMA. He regularly travels to present research results & findings to airport management teams.Google+LinkedIn