Deltapath: Omnichannel Added to the Deltapath Contact Center Solution

The Deltapath Contact Center now has an omnichannel solution built to meet the changing customer demands. Deltapath and Comm100 partnered in March of this year to make the omnichannel contact center a reality. The solution includes communication channels for enterprises to connect with customers, such as website live chat, email SMS, Twitter, Facebook, WhatsApp Business, [...]