Today Deepdesk launches the next generation of AI Agent Assist technology for contact centers: Deepdesk AIX. Designed to empower agents and delight customers, Deepdesk AIX solves major customer service challenges. New features sort through disparate knowledge sources to give agents the right answers to customer queries, summarize conversations automatically, and detect important context from a [...]
Deepdesk is a Netherlands-based conversational AI platform that offers solutions such as agent personalization and personal collection for contact center agents.